Jak skutecznie radzić sobie ze stresem. Sztuka zarządzania emocjami Training Course
Purpose of the course: The aim of the training is to develop the ability to cope with difficult situations, understand the sources of stress and determine one's susceptibility to stress by recognizing one's strengths and weaknesses, role and situation at work, family and private environment. Skills acquired during the course: • recognizing warning symptoms of stress • determining the individual level of susceptibility to stress • recognizing the benefits of stress • distinguishing between positive and destructive stress • the ability to define and choose an appropriate strategy for dealing with difficult situations • the ability to determine the most important stress factors in professional life and private • Mastering relaxation skills through various techniques: • controlling and regulating breathing • using muscle relaxation techniques: e.g. Jacobson's training • Mastering the principles of anti-stress prevention The training is designed as interactive, with participants' participation reaching over 80% of the time. Each session follows a similar dynamic, based on a methodology developed taking into account the Kolb cycle: an exercise opening you to new habits (building awareness), a mini lecture on techniques (knowledge), practicing new tactics and techniques (skill). After closing each session, participants receive supporting materials related to the discussed session. The practical material is summarized with mini lectures providing theoretical foundations and explaining the basic psychological mechanisms that participants experience while working in the training room.
Course Outline
Introductory exercises, introduction of participants, discussion of rules, conclusion of a training contract
Basic knowledge about stress and stress-causing factors - basic psychological knowledge
Reactions to stress and changes in behavior
Adaptation and types of stress
The most important "hot spots" are areas that can cause stress
Types of behavior in difficult situations: Aggression, submission, assertiveness,
- Putting up defensive barriers in difficult situations in the relationship with the client (he shouts "problem", not about me, and to me, not at me)
- Building your own authority and image in the eyes of employees, carriers and customers
Psychological defense mechanisms in difficult situations:
How to defend yourself against projection and manipulation attempts by others
About anger that can be addictive
Building awareness of your own emotions and those of the team:
- About suppressing emotions, which seems to work but causes an outburst
- Diagnosis of one's own susceptibility to stress and current methods of coping with difficult situations
- Stress reduction techniques and methods: environmental, physiological, mental)
- Practical exercises in relaxation techniques: visualization, quick techniques for reducing tension
The manager and his role in managing team stress:
- The manager's own stress and its impact on the tension in the team
- Modeling team behavior
- Subconscious mutual transmission of emotions in a team
Techniques for taming stress:
- mask technique, poker technique (used in special services, e.g. Mossad)
- separating stress from visible physiological responses
- poker face when emotions are boiling inside
- training newly acquired skills
Basic principles of anti-stress prevention
Open Training Courses require 5+ participants.
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Testimonials (5)
Very interactive session
Ewelina - GE HealthCare
Course - How to Learn New Behaviours to Improve Your Results
SMART Goal session was the most enjoyable part of the training that helped me manage my time properly. it helps me set my goal clearer and i could really see that setting SMART Goal can relate to almost everything such as Finance, Social Life, Career and Personal Growth.
Manot Sae - MVCI (Thailand) Limited
Course - Workshop: Boost your productivity with this new method!
The host's openness, sense of humor, approach and knowledge
Justyna - e-file
Course - Mindfulness Workshop
Machine Translated
I liked the involvement of the trainer and how her energy involved also the participants, the training was interesting, with many practical supporting facts and examples, practical exercises. It was great!
Jelizaveta (Liza) - ASSTRA Forwarding AG
Course - Stress Management and Prevention
Methods of Knowledge Transfer, flipchart!, no use of audiovisual devices.
Lukasz Rak - Schott Poland Sp. z
Course - Zarządzanie sobą w czasie
Machine Translated
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