Citizen Development Training Course
Citizen Development is a business practice where non-IT employees are able to perform software developer tasks by leveraging low-code or no-code platforms to create business-critical applications.
This instructor-led, live training (online or onsite) is aimed at business professionals who wish to learn how to develop applications and perform process automation even without any IT background.
By the end of this training, participants will be able to:
- Understand Citizen development and learn common Citizen Developer actions.
- Learn how to perform process automation.
- Automate tasks within business applications.
Format of the Course
- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.
Course Customization Options
- To request a customized training for this course, please contact us to arrange.
Course Outline
Introduction
- Overview of the Citizen Development
- Understanding the Lean Startup Cycle
- Understanding the concept of MVP (Minimum Viable Product)
- Introduction to Design Thinking
- Introduction to UI/UX
Understanding Products and Processes
- Product canvas
- Process canvas
- Prototype creation process
- Process automation with RPA
- Documenting processes
- Overview of Power Automate
Understanding Virtual Agents and Applications
- Get to know chatbots
- Introduction to Power Virtual Agents
- Overview of applications
- Introduction to Power Apps
Understanding Business Intelligence (BI)
- Overview of Business Intelligence
- Introduction to Power BI
Advanced
- Practical case
- Panel presentation
Summary and Next Steps
Requirements
- Basic computer knowledge
Audience
- Business professionals
- Business employees
Open Training Courses require 5+ participants.
Citizen Development Training Course - Booking
Citizen Development Training Course - Enquiry
Testimonials (5)
Very interactive session
Ewelina - GE HealthCare
Course - How to Learn New Behaviours to Improve Your Results
As it was a 1:1, the personalization of the content.
Patricia - Embraer
Course - Influencing and Avoiding Conflict
Well run, properly planned
Kamil - AXA XL
Course - Business Communication Skills
Machine Translated
Humorous way of conducting training
Oskar Wolanczyk - ARCYDOM S.C.
Course - Efektywna sprzedaż i kreatywne rozwiązywanie problemów
Machine Translated
good balance between theories and practices
Akos Hegyi - BioLife Plazma Hungary Kft. / Sanaplasma Kft.
Course - Conflict Resolution, Assertiveness and Self Confidence
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