Supporting and Troubleshooting Windows 11 (MS 55342 authorized training) Training Course

About This Course

This course equips students with the skills they require to deploy and configure System Center 2012 R2 Operations Manager. Using hands-on labs, students learn the following:

• How to architect and implement a System Center 2012 R2 Operations Manager Management Group.

• How to upgrade and migrate from an existing Operations Manager 2007 R2 Management Group to System Center 2012 Operations Manager, System Center 2012 SP1 Operations Manager and System Center 2012 R2 Operations Manager.

• Understand the key elements of Management Packs including Object Discoveries, Rules, Monitors, Targeting and Run As Accounts and Run As Profiles. This includes authoring Management Packs.

• How to configure fabric and application monitoring in System Center 2012 R2 Operations Manager including both datacenter and cloud resources such as networking, storage and compute.

• How to configure monitoring of .NET and Java based applications using Application Performance Monitoring.

• How to configure end-to-end service monitoring including synthetic transactions and Distributed Application Diagrams.

• How to configure Dashboards, Service Level Tracking Reporting and the SharePoint Web Part to enable visualization of key performance and availability metrics.

• How to customize the Operations Manager Console to meet the needs of different application support teams.

• How to integrate Operations Manager with other System Center 2012 R2 components and extend monitoring to include key business processes and procedures.

• How to troubleshoot an Operations Manager Management Group and perform disaster recovery procedures such as database and management server recovery.

• How to use new features in System Center 2012 R2 including: Integration with System Center Advisor, Integration with Team Foundation Server, IntelliTrace, and Managing Windows Azure.

Audience Profile

The primary audience for this course is cloud and datacenter administrators who are new to System Center 2012 R2 Operations Manager and are responsible for deploying, configuring and operating it in their cloud or datacenter. The secondary audience for this course is cloud and datacenter administrators who are already familiar with Operations Manager and want to upgrade their skills to include the new features found in System Center 2012 Operations Manager, System Center 2012 SP1 Operations Manager and System Center 2012 R2 Operations Manager.

At Course Completion

After completing this course, students will be able to:

• Plan for the deployment of System Center 2012 R2 Operations Manager including:
  • Defining hardware and software requirements.
  • Describing security considerations.
  • Architect a highly available System Center and Microsoft SQL Server platform utilizing Microsoft SQL Server AlwaysOn.
  • Planning for migration and upgrade scenarios to System Center 2012 R2 Operations Manager.
• Customize the Operations Console with User Roles.
• Perform different methods of Agent deployment with System Center 2012 R2 Operations Manager.
• Implement key Management Pack concepts and elements including Management Packs Templates.
• Configure Notifications, Reporting, and Service Level Tracking in System Center 2012 R2 Operations Manager.
• Configure the following:
  • Audit Collection Services.
  • Agentless Exception Monitoring.
  • Operations Manager SharePoint Web Part in System Center 2012 R2 Operations Manager.
• Configure Application Performance Monitoring and Network Device monitoring in System Center 2012 R2 Operations Manager.
• Configure dashboards and widgets in System Center 2012 R2 Operations Manager.
• Describe how to use new cloud-based features including System Center Global Service Monitor and System Center Advisor.
• Configure integration between System Center 2012 R2 Operations Manager and other System Center 2012 R2 components.
• Troubleshoot an Operations Manager Management Group.
• Perform disaster recovery in System Center 2012 R2 Operations Manager.

After completing this course in Poland, you will be able to:

• Describe the processes involved in planning and using a troubleshooting methodology for Windows 10.
• Troubleshoot startup issues and operating system services on a Windows 10 PC.
• Perform system recovery.
• Resolve issues related to hardware devices and device drivers.
• Administer Windows 10 devices.
• Troubleshoot issues related to network connectivity.
• Configure Windows 10 devices by using Group Policy.
• Configure and troubleshoot user settings.
• Configure and troubleshoot resource access.
• Implement remote connectivity.
• Deploy and troubleshoot applications.
• Maintain Windows 10 devices.

About This Course

This five-day, hands-on training course is designed to teach you the breadth of Microsoft virtual desktop technology, and the course will compare and contrast the various technologies with use cases and best practices. This course builds your skills in Microsoft Application Virtualization (App-V) Service Pack 2 (SP2), Microsoft User Experience Virtualization (UE-V), and Virtual Desktop Infrastructure (VDI) as part of Windows Server 2012 R2. Throughout this course, you will learn how to manage, monitor, support, and troubleshoot various Windows-based desktop virtualization solutions.

Audience Profile

This course is intended for the IT administrators, and implementers, of large and midsized organizations who want to understand and get hands on experience with the latest Microsoft desktop and application virtualization technologies and how to plan, implement, and manage virtual infrastructure solutions based on these technologies.

At Course Completion

After completing this course, students will be able to:

• Describe desktop and application virtualization.
• Plan and implement user state virtualization.
• Plan and implement App-V.
• Plan and deploy App-V clients.
• Manage and administer application virtualization.
• Understand application sequencing.
• Configure client Hyper-V.
• Plan and deploy session-based desktops.
• Publish and configure RemoteApp programs.
• Plan pooled personal desktops.
• Plan and implement pooled and personal desktops.
• Implement Remote Access.
• Understand health monitoring of VDI infrastructure.

After completing this workshop in Poland, students will be able to:

• Understand what is new when deploying Windows 10.
• Use MDT.
• Use System Center Configuration Manager.
• List and explain the new features of Windows 10 UI across multiple devices.
• Use and customize the new user interface in Windows 10.
• Use the new Windows Imaging and Configuration Designer (ICD).
• Use Device Guard for Windows 10.

After completing this course in Poland, students will be able to:

• Understand Operating System Configurations
• Install and Upgrade Client Systems
• Manage Applications
• Manage Files and Folders
• Manage Devices
• Understand Operating System Maintenance

Get Hands on instruction and practice administering Active Directory technologies in Windows Server 2012 and Windows Server 2012 R2 in this 5-day Microsoft Official Course. You will learn the skills you need to better manage and protect data access and information, simplify deployment and management of your identity infrastructure, and provide more secure access to data. You will learn how to configure some of the key features in Active Directory such as Active Directory Domain Services (AD DS), Group Policy, Dynamic Access Control (DAC), Work Folders, Work Place Join, Certificate Services, Rights Management Services (RMS), Federation Services, as well as integrating your on premise environment with cloud based technologies such as Windows Azure Active Directory. As part of the learning experience, you will perform hands-on exercises in a virtual lab environment.

Audience:

This course is intended for Information Technology (IT) Professionals who have Active Directory Domain Services (AD DS) experience and are looking to for a single course that will further develop knowledge and skills using Access and Information Protection technologies in Windows Server 2012 and Windows Server 2012 R2. This would typically include:

• AD DS Administrators who are looking to further develop skills in the latest Access and Information Protection technologies with Windows Server 2012 and Windows Server 2012 R2.
• System or Infrastructure administrators with general AD DS experience and knowledge who are lookig to build upon that core knowledge and cross-train into advanced Active Directory technologies in Windows Server 2012 and Windows Server 2012 R2.
• IT Professionals who have taken the 10967A: Fundamentals of a Windows Server Infrastructure course and are looking to build upon that Active directory knowledge.

This instructor-led, live training in Poland (online or onsite) is aimed at intermediate-level system administrators who wish to effectively deploy, manage, and troubleshoot Hyper-V environments.

By the end of this training, participants will be able to:

• Understand virtualization concepts and configure Hyper-V.
• Create and manage virtual machines, VM storage, and networking.
• Utilize advanced Hyper-V features and secure Hyper-V environments.
• Monitor and optimize Hyper-V performance.

About This Course

In this course, students will learn how to support and configure Windows 10 desktops in an organizational environment. Students will develop skills that include learning how to install, customize, and update Windows 10 operating systems. Students will learn how to managing storage, files, and devices as well as how to configure network connectivity for Windows 10. Students will also learn how to secure the Windows 10 OS and protect the data on the device. Finally, students will learn how to manage and troubleshoot Windows 10.

Audience Profile

Candidates for this exam are IT professionals who perform installation, configuration, general local management and maintenance of Windows 10 core services. Candidates may also be familiar with enterprise scenarios and cloud-integrated services.

At Course Completion

After completing this course, learners should be able to:

• Install and customize Windows 10
• Configure Updates for Windows.
• Configure devices and drivers for Windows.
• Configure storage for Windows.
• Configure network and remote management settings in Windows.
• Configure and manage browsers and applications in Windows.
• Configure account access and authentication.
• Configure file and folder permissions.
• Describe methods for securing Windows 10, common threats and methods for mitigating against them.
• Troubleshoot Windows and application installations.
• Troubleshoot hardware and driver issues.
• Troubleshoot file issues and perform recoveries.

This five-day course is designed primarily for IT professionals who have some experience with Windows Server. It is designed for professionals who will be responsible for managing storage and compute by using Windows Server 2016, and who need to understand the scenarios, requirements, and storage and compute options that are available and applicable to Windows Server 2016.

This 5-day classroom-based course provides the fundamental networking skills required to deploy and support Windows Server 2016 in most organizations. It covers IP fundamentals, remote access technologies, and more advanced content including Software Defined Networking.

This five-day instructor-led course teaches IT professionals how to deploy and configure Active Directory Domain Services (AD DS) in a distributed environment, how to implement Group Policy, how to perform backup and restore, and how to monitor and troubleshoot Active Directory - related issues with Windows Server 2016. Additionally, this course teaches students how to deploy other Active Directory server roles, such as Active Directory Federation Services (AD FS) and Active Directory Certificate Services (AD CS).

This five-day, instructor-led course in Poland teaches IT professionals how they can enhance the security of the IT infrastructure that they administer. This course begins by emphasizing the importance of assuming that network breaches have occurred already, and then teaches you how to protect administrative credentials and rights to help ensure that administrators can perform only the tasks that they need to, when they need to.

This five-day instructor-led course is designed primarily for IT professionals who have some experience with Windows Server. It is designed for professionals who will be responsible for managing identity, networking, storage and compute by using Windows Server 2019, and who need to understand the scenarios, requirements, and options that are available and applicable to Windows Server 2019. The course teaches IT professionals the fundamental administration skills required to deploy and support Windows Server 2019 in most organizations.