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Course Outline
- Introduction to Customer Journey Map
- Goals of Customer Journey Map
- Elements of a Customer Journey Map
- How to create effective user journeys
- Communicating and acting on the Customer Journey Map
14 Hours
Testimonials (2)
I learned a little more about component solutions and functions
Lukasz Herod
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A training format with a lot of exercises, an approach, and the freedom of the trainer, balanced amount of knowledge.
Maciej Sadowski - Unit4 Polska sp. z o.o.
Course - User Experience (UX) Design
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